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What are the different camps you offer?
We offer the following camps: Minis camp: A day care programme for children aged 3 to 4 years old. Rookies camp: Multi-activity for children aged 5-7. Junior English Camp: Specific morning programme and multi-activity afternoon for children aged 8-12.
What time should my child arrive at the camps and what time should they be picked up?
Your child should arrive for 08:45 as the camps start at 09:00. The camps end at 16:30.
Do you offer early drop-off and late pickup services?
Yes, you can sign up for these services when purchasing your camp. Early drop-off is from 07:30 onwards, and late pickup is available until 18:00. Both early drop-off and late pickup are charged at CHF 50 for the week.
What should my child bring on the first day of camp?
Water bottle, cap/ hat for sun protection, sun cream, swimming costume, owel, a sweatshirt, rain jacket, and depending upon camp a change of shoes.
Who can I contact throughout the week, should there be an issue or concern?
Throughout the week you can contact our receptionist at all times from 08:00 to 17:00. She will be more than happy to answer any of your questions/ concerns. Additionally, a phone number will be shared with you prior to the week, which you can call should there be an issue.
What’s included in the price of the camps?
The following is included in the price: lunch, morning and afternoon snacks, all camp materials and equipment, excursions, transport, and a goodie bag. The goodie bag contains a t-shirt, water bottle, and camp bracelet.
How can I pay for the camps?
You can purchase the camps directly on this website. Payments should be made online via credit card.
Do you offer any discounts?
We offer a 10% discount for the second purchased camp, this is for example for a second child, or a second week of camps.
What happens if I have to cancel the camp?
Cancellations are accepted in the case of an accident or illness, supported by a medical certificate. Otherwise, you are able to cancel the camp purchased up until 1 month before the start date for a 100% refund. If cancellation occurs 14 days prior to the camp start date, you will receive a 50% refund. Please note that a 10% cancellation fee will be applied. For more information please have a look at the terms and conditions, and/ or the refund and cancellation policy (in the footer menu of the website).
What is the deadline for booking the camps?
There is no official deadline for the booking of camps. We accept new bookings as long as spaces are still available. This information can be found on the "Our Camps" page when selecting your preferred camp.
The camp I wanted to book for my child is full, what should I do?
Please make sure to check if the camp you wanted to book is available for another week. If the dates do not work for you, please do contact us with the following details: Preferred camp, preferred dates, name and age of your child.
My child's age means that he cannot join the same camp programme as his/ her friends. Are you flexible regarding this?
Yes we are. We understand that your child would like to attend the camp with their friends, and that due to a difference in age, this may be complicated. Please make sure to contact us by email: holiday-camps@isl.ch in order to discuss possible solutions.
Is lunch included for everyone?
Yes, we provide lunch for all children as well as morning and afternoon snacks. You may of course prefer to prepare a packed lunch or snack for your child. Note, however, that the lunch and snacks are included in the cost of the camps, no discounts will be offered for packed lunches.
My child has food allergies. Are you able to provide a special meal for them?
We cater for: lactose intolerance, vegetarians, non-pork eaters and those allergic to nuts. Once you have booked the camp, a form will be shared with you allowing you to inform us of any information in regards to allergies and the general health of your child. Please do not hesitate to contact us should you have any concerns or questions.
Is there any provision for children with special needs?
Please contact us directly to find out more.